Triton Insurance Group
Customer Service Rep

Location: Boca Raton / N Broward County area License: 440 Hours: 40 Salary: $25,000 + DOE
Phone: 561-293-2884 Fax: Email: k.royle@tritonagency.com
Description

The ideal candidate loves talking to people and creative problem solving. Triton is a leader in the South Florida Property & Casualty Insurance industry with 7 offices in 4 counties throughout the state. This opportunity is in the N. Broward / S. Palm Beach (Boca) office offering support directly to the primary Agent in that location. If you are a looking for a change of career then this entry level position into the world of insurance is a great start and Triton Insurance Group is a fantastic place to grow.

Responsibilities
• Communicate with customers via phone, email and chat - using latest technologies
• Provide knowledgeable answers to questions about policies, payments, coverages, renewals, endorsements, claims, and related policy and insurance changes
• Work with insurance agents and companies, banks, mortgage officers, inspectors, property managers, Realtors and other vendors to assist in policy placement and retention
• Data entry using AMS, PL Rater, Microsoft suite, Apex and other industry leading apps and software to assist in customer service and record keeping
• Rounding of accounts by cross-selling to include Umbrella, marine/boat, RV, motorcycle and other related product lines

Qualifications
• At least 1 - 3 years' of relevant work experience or similar. Will train the perfect candidate
• 4-40 license preferred, but will train and help the ideal candidate to obtain this FL License
• Excellent phone etiquette and precise verbal, written, and interpersonal skills
• Flexibility in daily tasks is crucial- no two days will be the same- and ability to truly multi-task is paramount
• Full Time - Monday through Friday 9-5
• High School diploma minimum education, some college or AA / BA preferred
• Pay range starts at $25,000/ annual , more with 440 license and goal bonuses

Application

Please send resume and email to k.royle@tritonagency.com - work with an Andy Beverly graduate from class of Fall 2010!

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