Peak Insurance
csr

Location: Lake Worth, FL License: 440 Hours: 60-80 Salary: Based on experience
Phone: 561-357-5667 Fax: 561-357-7418 Email: yvette.perez@greatflorida.com
Description

We are an Independent Insurance Agency seeking a Licensed Customer Service Rep to join our team in Lake Worth. You will be responsible for answering phone calls from existing clients and prospects, updating client database and helping customers by providing product and service information.

Responsibilities
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Cross-sell other lines of coverage to existing clients
Provide quotes for incoming calls from prospects

Qualifications
Professional demeanor
Pleasant voice and good attitude
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Bilingual preferred

Application

Please call our office 561-357-5667 and email your resume.

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